Private boat tour FAQ

No. The form sends a serious availability request. The booking becomes confirmed after the local desk accepts the date, route, boat fit and deposit/payment in writing.

The usual deposit is around 30% of the estimated total. The exact amount is shown in the booking flow or written offer before payment.

Yes. Card deposits and payments can be handled through Stripe checkout. Full card numbers are processed by Stripe and are not stored on this website.

Yes. Receipts, invoices and fiscalized documents are issued according to Croatian accounting and tax rules when required. Business clients should send company details before the trip or invoice issue.

You receive a confirmation flow by email or WhatsApp with route, departure point, start time, guest notes and next steps. The desk can still adjust route details for sea conditions.

Common departure areas are Dubrovnik Old Town / Grad, Gruz, Cavtat, Plat and Mlini. The exact dock is confirmed after the route, boat and sea conditions are checked.

Yes. Many private tours and taxi boat transfers can start from Cavtat, Plat or Mlini. Pricing and timing may change because the boat and skipper need to be positioned correctly.

Yes. Private routes are flexible. The skipper can change stop order to avoid crowds, protect comfort or follow better sea conditions.

Morning is usually best for calmer sea and quieter swim stops. Afternoon and sunset routes are better for relaxed pacing, photos and Old Town views from the water.

Please arrive 10-15 minutes before departure. Late arrival can shorten the route because boat, skipper and return timing are reserved around your confirmed window.

The desk and skipper check local conditions. If safety or comfort is affected, the route, time or date can be adjusted. If the operator cancels for safety and no suitable replacement works, refund handling follows the written confirmation and terms.

The skipper and operator make the final safety decision. Guest preference matters, but sea safety, wind, port instructions and boat limits come first.

Routes sold through DUBROVNIK BOAT RIDE are planned as private experiences for your group unless a written offer clearly says otherwise.

Yes, children can join private routes when the boat, route and weather are suitable. Parents or guardians remain responsible for children during the trip.

No, but tell us in advance if someone is not comfortable swimming. The skipper can shape stops around easier boarding, shade, shallower bays or more time on board.

Lunch is usually separate unless the written offer includes it. The skipper or desk can suggest island restaurants, quiet lunch stops or a simple route that leaves time for dining.

Usually yes, as long as the boat stays clean and safe. Tell the desk if you want a celebration setup, cake, champagne or special food planning.

Bring swimwear, towel, sunscreen, hat, sunglasses, a light layer, phone charger/power bank and any medication you may need. Avoid unnecessary luggage on smaller boats.

Most boats can support relaxed music, but volume must respect safety, skipper instructions, other boats and local areas.

Yes. Taxi boat transfers can be arranged for hotels, villas, restaurants, islands, arrivals, departures and sea handoffs from Dubrovnik, Cavtat, Plat or Mlini.

Yes. Custom itineraries can include timing around sunset, lunch, private swim stops, land-and-sea coordination, discreet skipper notes and partner boats when needed.

Unless your written confirmation says differently, deposits are refundable when the guest cancels at least 72 hours before departure. Inside 72 hours, deposits are normally non-refundable because capacity is reserved.

Yes, if needed for safety, availability, guest count, technical reasons or sea conditions. The replacement should match the confirmed service level as closely as possible.

WhatsApp is fastest for same-day questions and pickup details. Email is better for detailed custom routes, business invoices, partners and larger group planning.